ABOUT US2018-09-06T12:08:47+00:00

Rachelle Bookatz home visit service for cats

Dogs, Cats, Rabbits, Guinea Pigs … You name it, we’ve probably looked after it

My name is Rachelle Bookatz, owner and founder of local family run business, Hugs & Tails. We offer home from home dog boarding for your canine companions, dog grooming in our salon, Stylish Hounds and a bespoke home visit service for cats, rabbits and other small furries. We ensure that when you can’t be home for your cherished pets, your mind can rest easy in the knowledge that they are safe, happy and healthy under the care of Hugs & Tails.

Our History

Hugs & Tails evolved out of the love for our own two little dogs. We wanted to share the joy our dogs get from walking and playing in the acres and acres of the beautiful Lee Valley Nature Reserve, which is just a stone’s throw away from our home in Waltham Abbey.

We launched Hugs & Tails in 2005 as a small local home from home dog boarding business and we continue to go from strength to strength through recommendations alone, caring for dogs, cats and every other tiny creature in west Essex and the surrounding areas.

In June 2016, we acquired a local established dog walking and pet sitting business and branched out into home visits for cats, rabbits, guinea pigs, and other small furries in the local area and in spring 2017 we launched Stylish Hounds in Loughton, a very modern and extremely well-equipped dog grooming salon run by Paige Taylor.

Here at Hugs & Tails we understand that your animals are not just pets, but beloved members of the family which is why Hugs & Tails consists of a hand-picked team of highly qualified, fully insured and trustworthy individuals. Between us we have many years of experience in caring for all pets imaginable, if it can be walked on a lead or housed in a terrarium then we’ve cared for it, from cats and dogs to snakes, one of us at least has cared for it.

Where will you find us?

Based in Waltham Abbey, we cover areas including Chingford, Loughton, Chigwell, Buckhurst Hill, Epping, Upshire, Cuffley, Broxbourne, Goffs Oak, Hoddesdon, Woodford, Woodford Green, South Woodford.