Dog Boarding

We offer a professional, personal, secure environment in our own home, where no stay is too short or too long. We are that caring alternative to kennels, with many of our furry friends coming back time and time again. We are fully insured and CRB/DBS cleared.

We personally take care of all your pet’s requirements, from regular exercise, feeding, sleeping and of course plenty of cuddle time. Rest assured, they have a holiday too. We create for them a home from home, with little disruption to their daily routine. Our walks last up to 90 minutes, more if required. However, we will accommodate your pets to their individual needs.

We completely understand when choosing a place for your pet to stay, whether for a day(s), a week(s) or month(s), how important that decision is. Be assured that here at Hugs & Tails, we take care of your family pet as if they were our family member.

Our boarding rates, which are calculated by the day or part day including both the day of arrival and departure, start from £25 per dog per day.

Should you wish to speak to one of our many satisfied clients for a personal testimonial please feel free to contact us and we will happily put you in touch with a client who has a similar situation. For instance, if you have nervous dogs we have clients who have the same needs and concerns and will be able to set your mind at ease.

Dog Grooming

Our sister company, Stylish Hounds, which is based in Loughton offers grooming services as well as spa treatments. Owned by Paige Taylor and Rachelle Bookatz, Stylish Hounds is the latest grooming salon and boutique to open in Loughton.

Whilst your dog is boarding with us at home we can arrange for him/her to have a full groom, tidy up or just a spa treatment with wash and blow dry before he/she is returned to you after your holiday.

Prices are available upon request.

Dog Training

Our dog trainer of choice is Barbara Reynolds of I Speak Dog.

Barbara has helped me personally with a number of the dogs I have adopted over the years, some of whom have had quite severe behavioural difficulties. Barbara has successfully treated all of them and turned them into well balanced home pets.

Barbara has a wealth of experience helping dogs of all shapes and sizes from a variety of backgrounds to overcome countless behavioural difficulties. From puppy training to aggression Barbara has seen it all and is more than capable to help you deal with it.

For further details please call Barbara direct on 07790 046 133.


I have known Rachelle for years and would not want my labradoodle, Holly, to be looked after by anyone else when I’m away. I know that she is cared for and loved as if she’s at home and Holly is happy to return again and again!!

Thanks for always having her.

Simon Grogan
My little man, a Westie, is not struck on other dogs but gets very excited to go back.

I think Rachelle treats him better than I do (cos he’s not allowed on my furniture). Comes home phone and eases my guilt about not taking him!

Dawn Powell, Waltham Abbey

My two Yorkies had a wonderful time at Hugs & Tails – they were sad to come home!

Thanks for the fab service… Highly recommended!

Frank Bennett, London

The dogs are very lucky to have someone so loving to take care of them.

Roz Cohen
I needed someone to look after my puppy last minute and found Rachelle.

I’m so glad we did as Poppy had a wonderful time and was very loved and well looked after. I was so nervous about leaving her but Rachelle reassured me and gave me updates on how Poppy was getting on.

We will definitely be using Rachelle again and I have already recommended her to friends.

Charlotte Mohammed
Rachelle from Hugs & Tails is absolutely amazing. The quality of care and comfort that she provides to her doggies that stay is second to none!

Please be rest assured that if you choose to send your doggie to Rachelle they will have a fabulous time!

Candice Nicholson
I was really worried about leaving my two for the first time but Rachelle reassured me and told me to go off and enjoy my holiday. On my return it was obvious that the dogs had a lovely time and had been well looked after.

Couldn’t recommend enough – 5*

Julie Holmes
Bella had a wonderful holiday with Rachelle and family. She’s been asleep ever since we got home!

Thank you so much Rachelle X

Joy Tizard
Lovely home away from home for our little Yorkshire Terrier.
Karen West